Returns & Exchanges Policy
At APORRO, we strive for perfection in every piece, but if you are not entirely satisfied with your purchase, we offer a 30-day return and exchange window for all unworn jewelry. Items must be returned in their original packaging with all security tags intact to qualify for a full refund.
Initiate Your Request
Contact our customer service team or visit our online return portal with your order number and email address to start the process.
Prepare the Package
Securely pack your items in the original Aporro gift box and inclusion materials to ensure the jewelry is protected during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Check & Refund
Once our artisans inspect the returned item for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing